The website should designed by someone who understands how to design a website. It does not flow.
I want help. There is no help available. So I go to Feedback, which gives me the option to go to the Support Portal. Clicking here leads back to the Home page. This is simply pathetic. MEANWHILE, I still haven't managed to get help with a website that has locked me out because it insists I have an OpenID, which I cannot verify on your idiotic website. And these Ideas forums are very lovely and PC with Votes and all, but a royal pain in the ass to achieve anything useful in an efficient manner. If someone can help enlighten me with verification of an OpenID, I'd appreciate it.